Refund and Cancellation Policy
Return & Exchange Policy
At Kidosophy, we prioritize child safety and hygiene. To ensure every child receives a brand-new, untouched product, we do not accept returns or exchanges.
However, if you receive a damaged or incorrect item, please reach out to us within 48 hours of delivery with your order details and product images at connect@kidosophy.in , and we will assist you in resolving the issue.
Thank you for understanding and supporting our commitment to providing safe, high-quality learning experiences for children!
Frequently Asked
Questions
Kidosophy is a play-based educational brand that creates interactive toys and activity books designed to make learning fun, engaging, and hands-on for young children.
Our products are designed for toddlers and young children (typically ages 1 to 6 years), focusing on early childhood development skills like motor coordination, problem-solving, and creativity.
Currently, we do not offer personalization, but we’re always working on exciting new ideas! Stay tuned for future updates. We do take bulk orders for birthday or any event return gifts and that can be customized – (Like “Advika turns 1” or so printed on books coverpage on min order of 10 + books) Get in touch with us for the same on connect@kidosophy.in and we will have our team get in touch with you!
Shipping is free across India.
We deliver within 7-10 working days, depending on your location. You will be able to see the dispatch details in the order section.
To ensure every child receives a brand-new, untouched product, we do not accept returns or exchanges. Since our products are for children, we prioritize hygiene and safety. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we’ll be happy to assist you.
Orders once placed cannot be cancelled.
We take utmost care in packaging and shipping, but if you receive a damaged or incorrect product, please reach out to us at connect@kidosophy.in within 48 hours, and we’ll resolve the issue at the earliest.
You can email us at connect@kidosophy.in, and we’ll be happy to help!