Privacy Policy

Privacy Policy

Kidosophy respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Information: Name, email address, phone number, shipping address, payment details (processed securely). Non-Personal Information: Browser type, IP address, website usage data.
2. How We Use Your Information
To process and fulfill orders. To improve our website, products, and customer experience. To send promotional emails (you may opt out at any time by writing to us on our email). To comply with legal requirements.
3. Sharing of Information
We do not sell or rent personal information. Information may be shared with third-party service providers for payment processing, shipping, or analytics. Data may be disclosed if required by law.
4. Security Measures
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
5. Cookies & Tracking Technologies
We use cookies to enhance website functionality and user experience.You can adjust cookie settings in your browser.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may opt out of marketing communications at any time.
8. Updates to this Policy
We may update this Privacy Policy as needed. Continued use of the site indicates acceptance of changes.
For questions regarding this policy, contact us at connect@kidosophy.in

Frequently Asked
Questions

What is Kidosophy?

Kidosophy is a play-based educational brand that creates interactive toys and activity books designed to make learning fun, engaging, and hands-on for young children.

What age group are Kidosophy products suitable for?

Our products are designed for toddlers and young children (typically ages 1 to 6 years), focusing on early childhood development skills like motor coordination, problem-solving, and creativity.

Do you offer customizations or personalized products?

Currently, we do not offer personalization, but we’re always working on exciting new ideas! Stay tuned for future updates. We do take bulk orders for birthday or any event return gifts and that can be customized – (Like “Advika turns 1” or so printed on books coverpage on min order of 10 + books) Get in touch with us for the same on connect@kidosophy.in and we will have our team get in touch with you!

What are the shipping charges?

Shipping is free across India.

How long does shipping take?

We deliver within 7-10 working days, depending on your location. You will be able to see the dispatch details in the order section.

Do you accept returns or exchanges?

To ensure every child receives a brand-new, untouched product, we do not accept returns or exchanges. Since our products are for children, we prioritize hygiene and safety. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we’ll be happy to assist you.

Can I cancel my order?

Orders once placed cannot be cancelled.

What if my order arrives damaged or incorrect?

We take utmost care in packaging and shipping, but if you receive a damaged or incorrect product, please reach out to us at connect@kidosophy.in within 48 hours, and we’ll resolve the issue at the earliest.

How can I contact Kidosophy for support?

You can email us at connect@kidosophy.in, and we’ll be happy to help!

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